Privacy policy: consultations on the Innkia website

DATA PROCESSING OFFICER
Company name: INNKIA ARTIFICIAL INTELLIGENCE SL. (hereinafter referred to as INNKIA)
VAT number: B75949446
Central address: Loramendi kalea 11 – 20500 Arrasate-Mondragón (Gipuzkoa)
E-mail: info@innkia-ai.com

PURPOSE OF PROCESSING
Personal data are processed to manage the queries made through the INNKIA website.

LEGITIMATION OF THE PROCESSING
INNKIA’s legitimate interest in responding to user enquiries through the website is the basis for this purpose, in accordance with Article 6.1.f) of the General Data Protection Regulation.

RECIPIENTS OF ASSIGNMENTS AND INTERNATIONAL TRANSFERS
Personal data may be disclosed to public or private organisations as required to comply with legal obligations.

We do not anticipate any international transfers of personal data to third countries outside the European Union.

RETENTION OF PERSONAL DATA

Consultation and request data will be deleted periodically and reviewed for deletion annually.

RIGHTS OF THE PERSONS CONCERNED
Any person has the right to confirm whether or not their personal data is being held.
Additionally, all data subjects have the right to:

• Access personal data: individuals have the right to confirm whether their personal data is being processed and, if so, the right to access the personal data.
• Request rectification of date: individuals have the right to request the correction of inaccurate or incomplete personal data.
• Request deletion of data: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Request limitation of processing: you have the right to request the limitation of the processing of your data in certain circumstances. You will be informed that your data may only be processed for the exercise or defence of claims.
• Object to processing: you have the right to object to the processing of your data at any time, under certain circumstances and on grounds relating to your particular situation. If you object, your data will no longer be processed, unless there are compelling legitimate reasons, or it is necessary for the exercise or defence of claims.
• Data portability: individuals have the right to receive their personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.

When will we respond to your request?
INNKIA will respond as quickly as possible to all requests within a maximum period of one month from receipt of the request. In some cases, depending on the complexity of the request and the number of requests, the response may be extended for another two months, but INNKIA will always inform you within the first month of this extension.

How can you exercise your rights?
To request any of the rights explained above, the data subject should contact the data controller via the following email address: info@innkia-ai.com

Is it possible to lodge a complaint?
Yes, if you have not obtained satisfaction in the exercise of your rights, you may submit a complaint to the Data Protection Supervisory Authority, which in this case is the Spanish Data Protection Agency.